The second-hand marketplace Shoppers Share Frustration About Size Updates
Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has updated its sizing categories for women's and children's clothes but did not contact all shoppers about the modification.
Online Platforms Reaction
Many shoppers and sellers are expressing on platforms stating that platform listings now display an altered size classification compared to what was initially listed due to the recalibration.
The company said the updated approach better aligns with other platforms.
The platform has recommended to examine their items and adjust the sizing manually when needed, resulting in member annoyance.
Measurement Approach Updates
Previously, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was previously a 12 but now shows as UK 16-18.
Member Stories
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, based in Glasgow, said garments she listed with size 14 tags were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Required Changes
A different user, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she stated.
Service Background
The platform boasts over 100 million users, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: previously, the platform withdrew an update to its shipping options due to shopper criticism.
